Terms of Acquisition

General

All acquisitions of ArtyEgg objects are subject to these terms. By completing an acquisition, the collector agrees to these terms.

Prices

All prices are stated excluding VAT. Applicable VAT and/or import duties are shown as an estimate before payment and confirmed at checkout. For DDP destinations (EU, UK, US, Japan, Singapore), the full delivered cost is shown before payment. For DAP destinations, local import charges may apply upon delivery.

Payment

Payment via Stripe — Visa, Mastercard, and other supported methods. No deferred payment.

Signature: payment captured immediately on confirmation. Limited and Atelier: credit cards (Visa/Mastercard) are authorised and held during the review period; captured on approval, released on rejection. iDEAL and Bancontact are captured immediately; if the acquisition is rejected after review, a full automatic refund is issued without delay. Collector is notified personally by Patrique in either case.

Review

Limited and Atelier acquisitions are subject to personal review by Patrique. Review is completed within 5 business days. ArtyEgg reserves the right to decline any acquisition at its discretion. In the event of a declined acquisition, no payment is taken and the collector is informed personally.

Production & Delivery

Production begins after payment confirmation. Dispatch within approximately 3 weeks. Complimentary worldwide shipping via UPS.

Returns

Due to the bespoke and handmade nature of ArtyEgg objects, returns are not accepted unless the object arrives damaged or materially different from its description. Damage in transit: ArtyEgg manages the claim with UPS directly. Contact ArtyEgg within 48 hours of delivery.

Ownership Transfer

Ownership transfer is permitted. A transfer fee of € 45 applies. This is a fully manual process: Patrique sends a manual Stripe payment request. After payment confirmation, Patrique updates ownership records. Contact ArtyEgg via the contact page to initiate.